The Significance of Body Language in Business


When we communicate with other people, we have to keep in mind how our message is interpreted. But sometimes we are unable to deliver clear communications through spoken or written language, and we have to rely on body language to supplement that shortcoming. This could be in the form of gestures, facial expressions, eye contact, etc. Being in business for a long time, our Car Service in Nashville clearly understands the significance of body language in professional settings, and its implication on one’s effectiveness in communicating effectively.


Facial expressions

Facial expressions are a crucial element of communication, and you need to take your expressions into consideration when engaging in business interactions. For example, are you frowning when you should not be? This could be sending the wrong message to whoever you are interacting with. Do you smile when you should not be? Do you squint your eyes when you supposedly agree with something? No matter what your words sound like, if your facial expressions don’t suit the moment, you will lose credibility, so always be sure your face tells the same story you intend to communicate.



The posture you take tells people you are interacting with what kind of person you are, and whether they should take you seriously or not. If you mean to come off as confident, stand tall with your shoulders back and your chest out and your head high. This immediately gives others an aura of boldness and professionalism. Slouching or hanging your head low, on the other hand, communicates uncertainty, and who wants to trust someone who doesn’t seem sure of themselves or what they’re doing?



Gestures are another supplement for verbal communication; they add impact to your words by not showing rather than just saying; they add a dramatic effect to your message that is very compelling. For example, when you hold your chin when you speak to someone, you are communicating concern and attentiveness. On the other hand, scratching your face communicates lack of conviction. The former tells your companion that you are interested in what they are saying while the latter will only work to plant a seed of doubt in their mind, and they may not take you as seriously as you would like them to.


Eye contact

This is the very first connection you make with others at first instance; it happens even before you have said your hellos. Eye contact is a gauge for expressing and measuring confidence, attentiveness, and sincerity. If you avoid eye contact with the person you are speaking with, you put the message you intend to pass along at risk because you come off as untrustworthy, and your intentions may be misinterpreted. Looking someone in the eye for healthy amounts of time (you do not want to be creepy either) when you are interacting in a business setting shows confidence and attentiveness. Healthy eye contact goes a long way in conveying your intentions to others and gaining their trust.

Posted on Nov 14th 2017

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